Guest Room Cleaning:Thoroughly clean and prepare assigned guest rooms to high hotel standards, including making beds, cleaning bathrooms, vacuuming, and dusting.
Public Area Maintenance:Ensure the cleanliness and orderliness of public areas such as lobbies, hallways, and recreational areas to create a welcoming atmosphere for guests.
Guest Interaction:Respond to guest requests for items or services promptly and professionally, providing a high level of customer service.
Amenity & Supply Management:Replenish guest-room supplies like toiletries, linens, and other amenities, and maintain an inventory of housekeeping supplies.
Maintenance Reporting:Inspect rooms and public areas for any maintenance issues or damages, and report them to the appropriate department for repair.
Hygiene & Safety Compliance:Adhere to all hotel health, safety, and security procedures, including proper handling of lost and found items and departmental keys.
Laundry Coordination:Collect, manage, and deliver linens and towels, coordinating with the laundry department to ensure adequate supplies.