A Restaurant Onboarding Executive's job is to facilitate the smooth and successful integration of new restaurant partners onto a platform, which includes visiting and contacting restaurants, explaining platform benefits, assisting with documentation and app setup, ensuring platform activation, tracking progress, and achieving onboarding targets. Key responsibilities also involve menu setup and quality checks, troubleshooting issues, and maintaining accurate records.
Key Responsibilities
Restaurant Outreach and Engagement:
Visit and connect with potential restaurant partners.
Cold call and follow up on provided leads to secure new partnerships.
Platform Integration:
Educate restaurant owners and managers on the benefits and features of the platform.
Assist restaurants with filling out application forms, gathering necessary documents (e.g., KYC, GST, FSSAI), and setting up their profiles on the platform.
Ensure successful activation and integration of restaurants onto the platform.