Location: Gurgaon, Sector 48
Job Type: Full-time
Position: Loan Recovery Agent
Contact customers for overdue loan repayments through calls or field visits.
Explain outstanding amounts and repayment plans clearly to customers.
Maintain accurate records of interactions and follow-up actions.
Visit customer addresses when required for recovery verification.
Ensure timely collection while maintaining professionalism and compliance with company policies.
Submit daily reports to the team leader or manager.
Minimum Qualification: Graduate (any stream).
Mandatory:
Two-wheeler (bike)
Valid driving licence
Smartphone
Good communication and negotiation skills.
Ability to handle field work in and around Gurgaon (Sector 48).
Basic knowledge of loan/finance process preferred.
Competitive salary + incentives based on recovery performance.
Travel allowance (if applicable).
Career growth opportunities in the collections/recovery domain.