Roles and Responsibilities
Manage loan sales from lead generation to disbursement, ensuring timely processing and customer satisfaction.
Identify new business opportunities through networking, referrals, and market research to expand the customer base.
Develop strong relationships with customers by providing exceptional service, resolving queries promptly, and addressing concerns effectively.
Collaborate with internal teams (e.g., underwriting, operations) to ensure seamless execution of loan applications and documentation processes.
Maintain accurate records of transactions, updates customers on application status, and adheres to compliance requirements.