Prospecting and Business Development:
Identifying and targeting potential clients in need of international courier services.
Generating leads through various channels, including cold calling, networking, and attending industry events.
Developing and implementing sales strategies to acquire new clients and expand market share.
Client Relationship Management:
Building and maintaining strong relationships with existing and potential clients.
Understanding client needs and providing tailored shipping solutions.
Addressing client inquiries, resolving issues, and ensuring high levels of customer satisfaction.
Sales and Negotiation:
Presenting the company's international shipping services and capabilities.
Preparing and delivering compelling sales presentations and proposals.
Negotiating contracts and pricing agreements to close deals and meet sales targets.
Coordination and Communication:
Collaborating with the logistics team to ensure smooth service delivery and timely shipment of goods.
Communicating client requirements and expectations to internal teams.
Providing regular sales reports and updates to management.