Key Responsibilities:
Debt Collection: Locating and contacting debtors, performing collection calls, and negotiating settlements.
Payment Collection: Collecting outstanding payments from clients, often at their premises.
Field Work: Visiting clients, conducting surveys, or collecting data in the field.
Relationship Management: Building and maintaining client relationships to ensure smooth collection processes.
Record Keeping: Maintaining accurate records of transactions, payments, and communication with clients.
Compliance: Adhering to company policies, legal regulations, and ethical standards in the collection process.
Negotiation: Negotiating payment plans with clients and resolving disputes.
Reporting: Providing regular reports on collection activities and performance.