We are looking for a Field Collection Executive to join our team at CREDRESOLVE. The position offers an in-hand salary of ₹14,000 - ₹15,000 and prospects of growth.
Key Responsibilities:
· Responsible for regularly updating the client on the cases assigned for debt recovery from their delinquent customer under JLG loans.
· Reviewing customers and analysing potential defaulters.
· Understanding default reasons and reporting to management.
· To keep a tab on due calling data and update the new contacts and addresses of the customer and guarantor.
· Responsible for process implementation of Cash Receiving and Cash Register.
· Review problematic accounts by understanding the issues and provide them better repayment structure.
· Visiting customers, guarantor and references.
· Issue repossession order in co-ordination with BM.
· Collection of due payments effectively and efficiently.
· Understanding OD status of all Assigned Centres/clients.
· Resolution of ODs, fully and partially.
· Quality of task performed in terms of efficiency, effectiveness, timely productivity.
· Monthly collection productivity for all assigned clients/ centres (Bucket Wise
Resolution / Roll Backs).
· Reduction in total assigned DPD clients of centres on monthly basis.
· Reduction in OD movement for all assigned clients/centres month on month Basis.
· Regular visit other than centre meeting to all assigned clients.
· Centre outstanding/OD/NPA of zero collection centres approaching to threshold.
· Reduction in non-payment clients and centres.
Job Requirements:
The minimum qualification for this role is 12th Pass and candidate must be a fresher.