Field Collection Executive

We are looking for a Field Collection Executive to join our team at CREDRESOLVE. The position offers an in-hand salary of ₹14,000 - ₹15,000 and prospects of growth.

Key Responsibilities:

·         Responsible for regularly updating the client on the cases assigned for debt recovery from their delinquent customer under JLG loans.

·         Reviewing customers and analysing potential defaulters.

·         Understanding default reasons and reporting to management.

·         To keep a tab on due calling data and update the new contacts and addresses of the customer and guarantor.

·         Responsible for process implementation of Cash Receiving and Cash Register.

·         Review problematic accounts by understanding the issues and provide them better repayment structure.

·         Visiting customers, guarantor and references.

·         Issue repossession order in co-ordination with BM.

·         Collection of due payments effectively and efficiently.

·         Understanding OD status of all Assigned Centres/clients.

·         Resolution of ODs, fully and partially.

·         Quality of task performed in terms of efficiency, effectiveness, timely productivity.

·         Monthly collection productivity for all assigned clients/ centres (Bucket Wise

Resolution / Roll Backs).

·         Reduction in total assigned DPD clients of centres on monthly basis.

·         Reduction in OD movement for all assigned clients/centres month on month Basis.

·         Regular visit other than centre meeting to all assigned clients.

·         Centre outstanding/OD/NPA of zero collection centres approaching to threshold.

·         Reduction in non-payment clients and centres.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. Familiarity with different sales techniques is a must. Applicants should also have good communication, negotiation, and interpersonal skills. Proficiency in computer use and the ability to utilize technology effectively are essential.

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