Looking for a potential candidates to qualify digital admission leads, provide counselling, and assist applicants in accurately completing the admission process — ensuring a smooth and efficient conversion from inquiry to enrollment.
Greet the customer professionally and thank them for showing interest.
Provide effective resolution to customer queries
Assist customers with any additional queries they may have.
Educate customers about the admission process and the documents required for admission processing.
Follow up with customers as required, in accordance with process guidelines.