I'm Hiring for Branch Relationship Manager
Location: Bangalore
Experience: Must have 4 years' experience working in life insurance and2 years in team handling.
KEY RESPONSIBILITIES:
· Identify, interview and select sales executives with
support from HR.
· To meet the following productivity measures for the
unit: Premium per executive, case rate, persistency,
retention and a high % of executives exceeding
planned productivity standards
· Exceed revenue targets
· Undertake joint field work with executives and
observe/demonstrate successful selling skills
· Conduct Fortnightly performance review (PRP) with
executives
· Help executives use the GOLD system for maximizing
business from a given target market
· Supervise daily activity plan of all executives to ensure
that these are being fulfilled as per the desired levels
· Ensure that all executives under supervision perform
100% as per the company’s rules and regulations wrt.
Need based selling, Compliance and Customer service
· Effectively manage, track and convert leads provided
by the in-house telemarketing unit.
· Engage with customers to provide quick response to
customer queries, provide customer service.
· Assist in Direct customer service policyholder’s
complaint resolution.
· Ensure retention of in his allocated book of relations.
· Educate team/ prospects about MNYL products vis-à-
vis products of competition to enable them in taking
appropriate decisions
MEASURES OF SUCCESS: · Target Achievements (Adj. AFYP, NOP, % Penetration in assigned book of relations of team & Product Mix) · Team G3 standard productivity (mainly case rate, case size & Collections) and % of executives consistently achieving G3 standards. · Retention of Team · Persistency of Portfolio · Process Compliance · Timeliness & accuracy of reports · % Collection (Plan Vs Actual) · Complaint Resolution /Customer satisfaction Self Development: Induction/Certifications/Trainings/Completion of Licensing
Interested reach me at vs.dakshayani@amussoft.com