Branch Head is responsible for the overall management and performance of the branch, including sales growth, operational efficiency, customer service, team leadership, and profitability. This role ensures smooth day-to-day operations, achievement of business targets, and compliance with company policies and industry regulations.
Key Responsibilities:
Lead, manage, and motivate the branch team to achieve sales and service goals.
Develop and execute strategies to increase business volume and profitability.
Ensure effective customer relationship management and resolution of client queries.
Monitor branch operations to maintain service quality and compliance standards.
Oversee cash flow, budgeting, and cost control to optimize profitability.