Designation: Guest Service Associate
Minimum Education Required – Bachelors or Diploma in Hospitality
Job Timings – Rotational Shifts
Working Terms:
• 9 hours Working per day
• 1 week off during weekdays
• Public Holidays & weekends will be working day
• Rotational Shift Timings
• Uniform & grooming required as per standard
Skills Required:
• Basic knowledge of Microsoft office (Excel, Word, PPT)
• Problem-solving skills
• Can maintain calm under pressure
• Team Player
Role & responsibilities:
• Customer Delights
• Event Operations
• Handling and Coordinating High Profile Guests
• Escorting VIP Guests
• Hosting & Coordinating Events
• End to End Service to High Profile Guests
• Customer Interaction
• Game Operating & Playing
• Selling Skills
• Customer Operations Handling
Perks and benefits
• National Holiday double wages
• Compensatory offs for Public holidays
• 24 Days paid Annual Casual Leave after probation period
• Mediclaim
• Earned wage access
• L&D
• Service rewards and recognition programs
• Incentive and perquisites
• Child education benefits