Job Descriptions for Service Roles (Pan India)
Position: Service Heroes
Location: Pan India
Responsibilities:
Perform Preventive Maintenance (PM) of solar plants.
Address and resolve bill reading issues.
Ensure high Customer Satisfaction (CSAT) through effective service delivery.
Assist with plant online monitoring and customer registration.
Adhere to SOPs while conducting PMs and CMs
Maintain and adhere to zero safety violations
Experience: 0-2 Years
Educational Qualification: 12th (min), ITI/Diploma (preferred)
Skills:
Basic knowledge of electrical systems (preferred).
Effective communication skills.
Strong customer empathy.
Hygiene Grooming and Presentability
Should know how to ride a 2 wheeler•
Should be fluent in Hindi/English and/or the local language
•Driving license compulsory and own vehicle preferred