Key Responsibilities: •
Handle customer enquiries via Email,
WhatsApp, Social Media, and Phone Call
• Respond to queries professionally with a strong focus on customer satisfaction
• Upload and update product listings on our website and e-commerce portals
• Coordinate with internal teams to ensure timely resolutions and updates
• Assist with basic content creation (product descriptions, customer replies, etc.) Requirements:
• Strong English communication skills (both spoken and written)
• Quick learner with adaptability to new tools and workflows
• Familiar with CRM tools, Excel, WordPress, and basic website/e-commerce dashboards
• Creative writing skills are a plus (for crafting engaging product descriptions and responses)
• Basic computer and internet knowledge is a must
Location:
Palavakkam, Chennai (Work from Office) Timing: 10:00 AM – 7:00 PM Salary: ₹10,000 – ₹35,000
Language Requirement: English (spoken & written