Key Responsibilities
1. Complete Store Management & Sales Growth
Oversee and manage all aspects of the e-commerce platform.
Ensure product listings, pricing, and inventory are optimized for maximum sales.
Plan and execute promotions, discounts, and campaigns to drive revenue.
2. Inventory & Order Fulfillment
Track stock levels, update inventory, and prevent shortages.
Work with suppliers and logistics partners for smooth order fulfillment.
3. Customer Experience & Technical Coordination
Ensure a seamless and user-friendly shopping experience across web and mobile.
Monitor site performance and work with the technical support team to resolve any issues.
Identify and suggest improvements to enhance customer engagement.
4. Data Analysis & Performance Tracking
Monitor key store metrics like sales, traffic sources, and conversion rates.
Use data insights to refine marketing and sales strategies.
Generate reports and recommendations for business growth.
5. Website & Product Page Optimization
Enhance product visuals, descriptions, and layouts for better engagement.
Implement A/B testing to improve conversion rates.
6. Compliance & Policies
Maintain clear and customer-friendly refund policies and store terms.
Ensure all listings and transactions comply with e-commerce platform guidelines.
7. Vendor & Partner Management
Manage relationships with suppliers, logistics providers, and affiliate partners.
Negotiate contracts to optimize costs and increase profitability.