We are seeking a reliable and energetic Delivery Associate to join our team. The primary responsibility will be to ensure the timely, safe, and accurate delivery of packages/orders to our customers. The ideal candidate is punctual, possesses excellent navigation skills, and is committed to providing outstanding customer service.
Delivery Operations:
deliver food to clients in a safe and timely manner, following scheduled routes and time limits.
Verify package contents for accuracy against delivery manifest before leaving and upon delivery.
Obtain necessary signatures and complete all required paperwork for each delivery and pickup.
Vehicle & Safety:
Inspect and maintain the delivery vehicle (e.g. motorbike) to ensure it is in excellent working condition.
Adhere to all traffic laws, road safety regulations, and company safety standards at all times.
Report any accidents, incidents, or vehicle issues immediately to the supervisor.
Customer Service & Communication:
Interact with customers in a professional, courteous, and friendly manner.
Handle cash transactions and payments accurately, where required, and provide change.
Communicate proactively with dispatchers or supervisors regarding delays, issues, or discrepancies.