Job Summary:We are looking for passionate and customer-oriented professionals to join our team in Bangalore. The role involves assisting customers through voice calls, semi-voice (calls + emails/chat), and chat process, ensuring customer satisfaction and timely resolution of queries.Key Responsibilities:Handle customer interactions via inbound/outbound calls, chat, and email support.Resolve billing, product, technical, and service-related issues with accuracy.Maintain a high level of professionalism and empathy during interactions.Document customer queries and resolutions in CRM systems.Achieve performance targets such as quality, productivity, and customer satisfaction. Eligibilityiteria:
Education: 10+2 / Diploma / Graduate (freshers & experienced candidates welcome). Communication Skills: Excellent spoken & written English (fency required).
Typing speed: 25–30 WPM with good a
uracy (mandatory for
grams. Paid trai
ng with career grow and learning opportunities. Fun and engaging work cultureth recognition programs. 👉 Work Mode: On-site (Bangalore) 👉 Process Options: Voice / Semi-Voice
Chat Support 👉 Shifts: Rotationa, 24/7 (weekly offs provided as per roster)