Job Role:
We’re looking for a Customer Support Executive to help our clients with their queries and provide excellent service via calls, emails, and chat.
Responsibilities:
Handle customer queries over phone, chat, and email
Provide correct information about our services
Solve basic issues or forward to the right team
Keep records of customer conversations
Follow up to ensure customer satisfaction
What We’re Looking For:
Good communication skills (English/Hindi)
Basic computer knowledge (MS Office, email, etc.)
Calm, patient, and helpful attitude
Willingness to learn and grow with the team