Dear All,
we are Hiring for Video KYC Executive for Bank Backend Process at MIDC - Andheri East.
Job Description:
As a Video KYC Executive, you will be responsible for conducting real-time video verifications
of customer identities, ensuring compliance with regulatory requirements, and providing a
smooth onboarding experience.
▪ Candidate will be hired for 1 year contract on Bank’s payroll
▪ Candidates will be required to work in 9-hour Rotational shift, between 9am and 9pm
▪ 1 Rotational off will be provided on rotational basis between Monday-Sunday
▪ Calling Process
Key Responsibilities:
Designation: VKYC Executive
Annual Fixed Compensation: INR 2,40,000 to INR 3,00,000
Job Location: MIDC Andheri (E)
Key Responsibilities:
▪ Conduct live video calls with customers for KYC verification
▪ Verify identity documents and match them with the customer on video
▪ Ensure compliance with RBI and internal KYC guidelines
▪ Address customer Queries Professionally
▪ Deliver excellent customer service and assist customers with onboarding queries
Qualifications
▪ Bachelor’s degree in any field (mandatory)
Experience and other requirements
▪ Up to 1yr Previous experience in a VKYC/customer service or KYC-related role.
▪ Familiarity with banking Process
▪ Strong communication skills in English & Hindi is must with regional language is
preferable
▪ Comfortable using digital tools and video conferencing platforms.
▪ Immediate Joining is preferred