The Travel Consultant will be responsible for handling client travel requirements efficiently and professionally. The ideal candidate will have hands-on experience with Amadeus GDS, possess strong knowledge of visa processes, and be skilled in creating travel itineraries, managing bookings, and providing excellent customer service.
Handle domestic and international flight, hotel, and holiday package bookings through Amadeus GDS.
Create customized itineraries based on client preferences, budget, and travel requirements.
Provide accurate fare quotes, issue tickets, and process reissuances, refunds, and cancellations.
Stay updated with airline schedules, fare rules, and promotional offers.
Advise clients on visa requirements, documentation, and application procedures for various countries.
Coordinate with embassies, consulates, and visa processing centers when required.
Assist in preparing and verifying travel documents, including insurance, hotel vouchers, and invitation letters.
Deliver exceptional customer service by addressing client queries promptly and professionally.
Resolve issues related to flight disruptions, schedule changes, and travel modifications.
Maintain strong client relationships to ensure repeat business and referrals.
Coordinate with airlines, hotels, and suppliers to ensure smooth travel arrangements.
Prepare daily and weekly reports on bookings, revenue, and client feedback.
Minimum 1–3 years of experience as a Travel Consultant or Ticketing Executive.
Proficiency in Amadeus GDS (knowledge of Galileo or Sabre will be an added advantage).
Strong knowledge of visa requirements and documentation for major destinations.
Excellent communication and interpersonal skills.
Attention to detail with the ability to multitask and meet deadlines.
Customer-oriented approach with problem-solving skills.
Knowledge of international destinations, airlines, and travel trends is preferred.
Competitive salary with performance-based incentives.
Opportunity to work with a fast-growing travel company.
Training and career development opportunities.
Friendly, supportive, and professional work environment.
Employee travel discounts and perks.