Job Title: Telesales Executive – Insurance
Location: Pune
Work Mode: Work from Office
Nature of Account: Domestic
Department: Insurance (Health, Motor & Life)
Shift: Rotational Shift (Day shift for females up to 8 PM; Rotational for males)
Working Days: 6 days/week
Position Overview:
We are looking for enthusiastic and customer-centric individuals to join our growing Customer Success team. As a Customer Success Associate, you will play a key role in advising and guiding customers towards the most suitable insurance products, including Health, Motor, and Life insurance. This is a great opportunity for both freshers and experienced professionals with a passion for customer engagement and a knack for sales.
Key Responsibilities:
· Make outbound calls to interested leads and guide them through appropriate insurance solutions.
· Build a deep understanding of customer requirements and match them with relevant insurance products.
· Maintain high levels of customer satisfaction and handle customer concerns with professionalism.
· Meet and exceed daily/weekly/monthly performance targets.
· Maintain accurate records of customer interactions and follow-ups in internal systems.
· Stay up to date on insurance products, features, and market updates.
Eligibility Criteria:
· Education: Graduate in any discipline.
· Experience: Open to both freshers and experienced candidates.
Preferred: Experience in insurance and a flair for sales is a plus.
· Languages Required: Fluent in English and Hindi.
· Communication Skills:
o Excellent verbal and written communication in both languages.
o Must be free from MTI (Mother Tongue Influence) and RTI (Regional Tone Influence).
o Strong grammar and pronunciation skills are a must.
Salary:
· Freshers: Up to ₹25,000 CTC
· Experienced Candidates: Up to ₹40,000 CTC (Based on last drawn salary)