We are looking for a Tele calling to join our team at Infinity India Travel Club Private Limited. The role involves managing and updating information accurately and efficiently, supporting key data management processes, and performing various administrative tasks. The position offers 15,000 - 21,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.
Job Requirements:
Effective English verbal and written communication skills.
Ability to persuade and negotiate with potential customer.
Identify and generate new leads.
Proficiency in conducting cold calls to prospective customer.