Job Description:
About the Opportunity
Hiring DRA Certified Debt Recovery Agents / Collection Executives for a leading collections process in Mumbai.
Work with reputed banks, NBFCs, and financial institutions to manage overdue accounts professionally.
Responsibilities of the Candidate
Make outbound collection calls to customers for EMI / loan recovery as per assigned portfolio.
Negotiate repayment plans, follow RBI-compliant processes, and update call notes in CRM.
Requirements
DRA Certification (Debt Recovery Agent) as per RBI norms is mandatory.
Good communication skills in Hindi, English, and regional languages; basic computer knowledge.
DRA Certified, Debt Recovery Agent, Loan Collection Executive, Telecaller – Collections, Mumbai Jobs, NBFC, Bank Collections, Tele-Collection, EMI Recovery, Customer Follow-up.