Job Title: Telecaller
Location: Thane
Job Type: Full-time, Permanent
Experience: 6 months to 2 years (Freshers with strong communication skills are welcome to apply)
Salary: ₹15,000 – ₹18000 per month
Key Responsibilities:
Make outbound calls to potential customers and clearly explain product/service offerings.
Follow up on leads to convert them into successful closures.
Maintain accurate call logs and update customer records in the CRM system.
Address customer queries and concerns with professionalism and empathy.
Consistently achieve or exceed monthly sales targets.
Provide basic after-sales support when required.
Skills & Requirements:
Excellent verbal communication skills in Hindi, English, Marathi (Knowledge of Tamil, Kannada, Telugu,Bengali is an added advantage)
Ability to build rapport, influence, and persuade customers.
Basic computer proficiency; familiarity with CRM tools is a plus.
Goal-oriented, confident, and self-motivated.
Prior experience in BPO, telecalling, or telesales preferred.
Perks & Benefits:
Attractive performance-based incentives and bonuses
Career growth opportunities and professional training
Supportive team and a performance-driven culture
Leave encashment
Work Schedule:
Day shift (Morning shift)
Work Location: In-person, Thane
Education:
Minimum: Higher Secondary (12th Pass) – Preferred
Preferred Experience:
Tele Sales: 1 year
Technical Support: 1 year
Overall Work Experience: 1 year