Designation: Process Associate
Key Responsibilities:
Handle inbound and outbound calls efficiently as per process requirements.
Communicate fluently with US clients in English.
Follow up with clients as required and update records in real time.
Requirements:
Minimum qualification: 12th Pass
(Note: Candidates currently pursuing studies are NOT eligible)
Excellent English communication skills – spoken and written.
Must be comfortable working during night shifts.
Basic computer literacy and typing skills.
Timings: 6:30pm to 3:30am (Night Shift)