Guest Interaction:
Welcome guests warmly, manage the front-of-house, and set a positive tone for their dining experience.
Reservation Management:
Take reservations over the phone, handle online bookings, and update the reservation system.
Waitlist Management:
Manage walk-ins and the waitlist, providing accurate time estimates to guests during busy periods.
Table Management:
Seat guests efficiently, assign tables, and ensure optimal use of seating capacity.
Communication:
Act as a liaison between guests and the kitchen, passing along important information or special requests.
Administrative Tasks:
Answer phones, manage the reservation book, and maintain a clean and organized front-of-house.