Make outbound calls to customers to promote products or services.
Handle inbound customer inquiries and provide accurate information.
Generate and qualify leads for sales teams.
Maintain customer database and update call records in CRM.
Follow up on leads and maintain consistent communication with prospects.
Achieve daily and monthly call and conversion targets.
Address customer questions, complaints, or issues professionally.
Coordinate with the sales and marketing teams for follow-ups and closures.
Maintain a positive, empathetic, and professional attitude toward customers.