Share information about new product launches, collections or offers
Maintain records of customer’s responses & feedback
Follow-up dispatch item, track & inform to customers that if they receive or not
After Item received take feedback
Inform about our new collection, exhibitions
Take & confirm orders over phone or WhatsApp
Coordination with sales or dispatch teams regarding client requirements
Assist in upselling or Cross- selling related product.
Build & maintain positive relationships with regular buyers
Handel queries related to product specifications, pricing & availability
Maintain daily call logs, lead sheets & follow-up schedules
Submit weekly report new order to dispatch item
Make sure all orders will dispatch with in right time
Payment Follow-Ups if required