*Job Description – Tele Sales & Support Executives*
Position: Tele Sales & Support Executive (Female Candidates Preferred)
No. of Vacancies: 2
Location: Kolkata Branch
Employment Type: Full-time
*Key Responsibilities*
* Conduct outbound calls to potential customers to promote company products/services.
* Handle inbound queries, resolve issues, and provide excellent customer support.
* Maintain customer records, update data in CRM system, and follow up with leads effectively.
* Achieve weekly/monthly sales targets by converting leads into customers.
* Build and nurture strong customer relationships to increase repeat business.
* Provide accurate information regarding products, pricing, and company policies.
* Escalate complex issues to higher management when necessary.
*Requirements*
* Minimum qualification: 12th Pass / Graduate.
* Prior experience in telecalling, telesales, or customer support preferred (freshers may also apply).
* Excellent communication skills in Hindi and English (additional languages is a plus).
* Good convincing and negotiation skills.
* Comfortable with outbound calling and sales responsibilities.
* Basic computer skills and CRM knowledge desirable.
*Salary & Benefits*
* Fixed monthly salary + Sales incentives.
* Training and skill development provided.
* Friendly and supportive team environment.