We are looking for a motivated and enthusiastic Telecaller to join our team. The ideal candidate will be responsible for handling outbound and/or inbound calls to promote products/services, generate leads, and manage customer queries in a professional manner.
Make outbound calls to potential or existing customers to inform them about a product or service.
Answer incoming calls from customers to take orders, answer inquiries, resolve issues, or provide information.
Ask questions to understand customer requirements and close sales.
Maintain records of calls and customer information in the CRM system.
Follow communication “scripts” when handling different topics.
Meet daily/weekly/monthly call and conversion targets.
Handle grievances to preserve the company’s reputation.
contact no : 9052236379