We are looking for a Tele caller to join our team Flipkart. The role offers with in 25000 PM and involves managing customer calls, delivering outstanding customer service related to Industry. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Collaborate with team members to escalate and address more complex concerns.
Explain our products or services and their benefits to potential customers in a clear and engaging manner.
Job Requirements:
The minimum qualification for this role is Minimum Graduate and Experience Range- 06 -1 Year. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a Working Days - 6 days in week during the - day shift.
Kindly Note - 1 day Off
Requesting you to apply and email your respective CV's.
Email - Id -- renugoswami.vc@flipkart.com
Regards
Renu