We are looking for a Telle Caller to join our team at Evify Logitech Private Limited.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to riders' inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Only for experienced Female Telle callers.
For more details call on 9510870480