We are looking for a Customer Support Representative to assist our customers by answering questions, resolving issues, and providing excellent service via phone, email, or chat. The ideal candidate is friendly, patient, and a strong communicator with basic computer and problem-solving skills.
Key Responsibilities:
Respond to customer inquiries and resolve issues
Provide accurate information about products/services
Document interactions in CRM systems
Escalate complex problems when needed
Requirements:
Good communication and interpersonal skills
Basic computer knowledge; experience with customer service tools a plus