Dear Candidates ,
We do have an urgent requirement for Tele-Caller in gurgaon location.
Profile - Tele-caller (Assamese / Kannada / Tamil )
Location - Gurgaon
Experience - Fresher can also apply
Mandatory - Any one language (Assamese / Kannada / Tamil )
Key Responsibilities:
• Make outbound calls to customers using a manual/auto dialer.
• Contact customers who have visited our website for used small commercial loading vehicles or have met our field team.
• Understand customer requirements and recommend the nearest 91 Truck Store for their needs.
• Schedule customer visits to the suggested store and follow up accordingly. • Provide excellent customer service and resolve customer queries.
• Work on multiple processes, including customer service, data entry, and data management in Google Sheets.
• Maintain and update customer records accurately.
• Collaborate with internal teams to ensure a seamless customer experience.
• Meet and exceed performance metrics, including quality and productivity targets.
Working Hours:
• 5.5 days a week (Monday to Saturday) with a fixed off on Sunday
• 2 Saturdays off per month (flexible)
• Monday to Friday: 10:00 AM - 6:30 PM, working Saturdays: 10:00 AM - 5:00 PM
Thanks & Regards
HR Jyoti Singh
9355123892