A Telecalling Customer Support Executive is responsible for handling inbound and outbound calls to assist customers with inquiries, resolve issues, and provide product or service information in a professional and courteous manner. The role involves actively listening to customer concerns, offering appropriate solutions, maintaining accurate records of interactions, and ensuring a high level of customer satisfaction. Telecallers may also be required to follow up with clients, escalate complex issues to senior staff, and adhere to company policies and quality standards. Strong communication skills, patience, problem-solving ability, and a customer-first attitude are essential for success in this position.