Make outbound/inbound calls to customers and understand their queries.
Provide detailed information about company services and offerings.
Maintain a positive relationship with clients through professional communication.
Record and update customer information accurately in the system.
Requirements:
Fluent in English (compulsory) — strong verbal communication skills.
Good listening and problem-solving abilities.
Basic computer knowledge (MS Office, CRM tools).
Ability to handle pressure and meet calling targets.