We are looking for Customer Service Associate to join our team. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality. The role offers a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries and concerns with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Work collaboratively with other teams to escalate and resolve complex issues
Smart enough on Social Media handling