Minimum 2 years experience.
Make outbound calls to potential or existing customers, promoting products/services and generating leads
Follow up on inquiries or previous conversations with customers to move them through the sales funnel
Provide detailed product or service information, helping customers make informed decisions
Identify customer needs and offer solutions that align with our products or services
Achieve daily, weekly, and monthly sales targets and call quotas
Maintain accurate records of customer interactions, updating databases after each call
Address customer concerns, questions, and objections in a professional and courteous manner
Schedule appointments, demos, or meetings with sales representatives when needed
Assist in collecting feedback from customers to improve services
Work closely with the sales team to support ongoing marketing campaigns and promotions
Provide exceptional customer service, ensuring a positive experience with every interaction