URGENT Requirement
Job Title: Team Leader – Collection & Recovery
Location: Banglore
Job Type: Full-time | Urgent Requirement
Key Responsibilities:
Supervise and lead a team of collection executives and telecallers.
Allocate daily tasks, targets, and monitor performance.
Ensure timely follow-up and recovery from overdue customers.
Handle escalated customer issues and negotiate settlements if required.
Maintain daily/weekly MIS and reporting to senior management.
Coordinate with field and telecalling teams for effective recovery.
Train and motivate team members to achieve collection targets.
Ensure compliance with company policies and regulatory guidelines.
Requirements:
Minimum 2–4 years of experience in collections and recovery (preferably in NBFC/Bank/Loan sector).
Strong team handling and leadership skills.
Knowledge of local language (Gujarati/Hindi) is mandatory.
Proficient in using Excel, CRM, and basic reporting tools.
Problem-solving attitude and ability to handle field recovery cases.
Education: Graduate or above
Salary: As per industry standards + Incentives
Joining: Immediate Joiners Preferred