Role Overview:
The Sales Coordinator supports the sales team by handling administrative tasks, managing customer relationships, and ensuring smooth operations in the sales process. The role requires strong organizational, communication, and problem-solving skills.
Key Responsibilities:
Assist the sales team with day-to-day activities and ensure sales targets are met.
Prepare and process sales orders, contracts, and quotations.
Coordinate with clients and internal teams to ensure timely delivery of products or services.
Track sales performance, generate reports, and analyze trends.
Handle customer inquiries, complaints, and feedback with professionalism.
Maintain accurate customer data and sales records in CRM systems.
Support sales meetings, presentations, and marketing activities.
Liaise with logistics, finance, and operations departments for seamless service delivery.
Skills Required:
Excellent verbal and written communication.
Strong organizational and multitasking abilities.
Proficient in MS Office, spreadsheets, and CRM tools.
Customer service orientation.
Analytical mindset with attention to detail.
Ability to work under pressure and meet deadlines.
Qualifications:
Bachelor's degree in Business Administration, Marketing, or related field.
1–3 years of experience in sales support or coordination preferred.
Knowledge of sales processes and customer relationship management.
Should be able to travel outstation for exhibitions.