सेल्स को-ऑर्डिनेटर

Industry Type: BPO

ग्रेजुएट होना चाहिए

Females Only

6 days working | Day Shift

Job DescriptionPotion :  Customer supportExperience : Min. 6 monthsSalary : Open to discuss Location : Dr. Rajkumar Road, Rajajinagar, BengaluruCompany         : The New Ball Bearing (Direct payroll)Working day : Monday to SaturdayWorking shift : Day shiftJob SummaryCustomer Support is responsible for supporting the sales team in achieving business goals by handling administrative tasks, coordinating sales activities, and ensuring smooth communication between clients and internal teams. The ideal candidate will be detail-oriented, proactive, and capable of multitasking in a fast-paced environment.Key ResponsibilitiesSales Support & Coordination:-Assist the sales team with order processing, quotations, and client communication.-Maintain accurate records of sales leads, customer accounts, and order statuses.-Follow up with clients regarding inquiries, payments, and order fulfillment.-Coordinate with the logistics, finance, and operations teams to ensure timely delivery of products/services.Administrative & Reporting Duties:-Prepare and update sales reports, presentations, and dashboards.-Maintain customer databases, contracts, and records.-Handle incoming calls, emails, and requests related to sales inquiries.-Assist in preparing sales forecasts, budgets, and marketing strategies.Customer Relationship Management:-Ensure excellent customer service by addressing client concerns promptly.-Schedule and coordinate meetings, calls, and product demonstrations.-Support the team in managing after-sales service and customer satisfaction initiatives.RequirementsEducation & Experience:-Bachelor’s degree in Business Administration, Marketing, or a related field.-1-3 years of experience in sales coordination, sales administration, or a related role.-Experience in CRM software (e.g., Salesforce, HubSpot) is a plus.About CompanyThe New Ball Bearing Co. LLP (TNBBC) is one of the leading distribution groups of premium industrial brands in India. From humble beginnings, the Company has grown manifold over the years. Through sustained innovation and continuous development of its processes over the years, today, we have emerged as one of the most promising organizations poised for Industry 4.0.With the wave of automation, smart manufacturing and digitization, The New Ball Bearing Co. LLP is all set to rule the roost with its advanced processes. We stay in sync with the latest industry trends through artificial intelligence, and the internet of things (IoT) amongst many others. With a clear Mission, Vision, Values and Business Policy, we believe in the growth of our people in order to grow the organization. Innovation and a strong commitment to quality makes our competent technical teams and personnel equipped to handle all principal products, with strong logistics infrastructure while handling customer deliveries effectively.