We are looking for a Client Coordinator to join our team Bigfix Gadget Care LLP to handle client calls, provide exceptional customer support and resolve quiries. The role offers an attractive in-hand salary of In Hand Salary and opportunities for growth.
Key Responsibilities:
Handle client calls professionally and efficiently.
Address queries, resolve concerns and manage complaints.
Keep records of client interactions and follow up when required.
Provide client with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role should be a Graduate. You will be responsible for addressing client queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 Working Days during the day shift.