Job Title: International Voice Process Executive
Location: Ambattur, Chennai
Experience Required: Minimum 6 Months (International Voice Process)
Job Description:
We are looking for enthusiastic and customer-focused professionals to join our International Voice Process team in Ambattur, Chennai. The role involves handling international customer queries, providing resolutions, and ensuring high-quality service delivery.
Key Responsibilities:
Handle inbound/outbound calls from international customers.
Provide accurate information and resolve customer issues effectively.
Ensure customer satisfaction through professional communication.
Maintain call quality standards and adhere to process guidelines.
Document call details and update CRM systems.
Required Skills:
Minimum 6 months of experience in International Voice Process.
Excellent communication skills in English (both verbal and written).
Good interpersonal and problem-solving skills.
Willingness to work in rotational/night shifts.
Ability to work in a fast-paced environment.
Educational Qualification:
Any Graduate with relevant experience.
Salary & Benefits:
Competitive salary based on experience.
Night shift allowance, performance incentives, and other benefits.
Career growth opportunities within the organization