Job Title: Customer Service Associate (Executive) , International Blended Process
Location: Jaipur
Process: Chat & Voice
Experience: Min. 06 Months BPO experience
Preferred Experience : BPO Hospitality(International Hotels ,Resorts) Background /Tech Support ( POS Knowledge)/Clinical background / Healthcare / Worked in Health care accounts
Only international process experience will be considered
Qualification:
Graduation / Undergraduation
Language Proficiency:
Excellent English Communication (Written & Verbal)
Job Responsibilities:
Handle inbound and outbound customer calls professionally.
Address customer queries, concerns, and complaints efficiently.
Provide accurate information and resolve issues promptly.
Maintain records of interactions and follow up when necessary.
Ensure a high level of customer satisfaction through quality service.
Shifts:
Rotational Shifts
5.5 Days Working
Cab facility available