We are looking for a Customer Support Executive to join the Leading MNC to handle customer calls/chats , provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹16,000 - ₹40,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 4 years of experience but with excellent communication - verbal & written. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Rotational shift.
Note - Need Excellent English Communication - Verbal & Written
🎧 Role 1: International Voice Process
• Speak to global customers
• Solve queries with patience & professionalism
• Deliver first-call resolution like a champ
🎓 Eligibility: HSC/Inter/UG/Grad/PG
💼 Experience: Freshers & Experienced
🗣️ Must-have: Excellent verbal English
💰 Salary:
• Freshers – 3.5 LPA
• Experienced – Up to 4.5 LPA (Min. 1 year)
⸻
💬 Role 2: International Chat Process (Non-Voice)
✨ What You’ll Do:
• Handle multiple chat conversations
• Type fast, clear, and grammatically perfect responses
• Deliver quick customer resolutions
🎓 Eligibility: UG/Grad/PG
💼 Experience: Freshers & Experienced
⌨️ Must-have: Strong written English + good typing speed
💰 Salary:
• Freshers – 2.4 LPA
• Experienced – Up to 3.4 LPA (Min. 1 year)
⸻
⭐ Perks & Work Setup
• 🚌 Free 2-way cab — because comfort matters
• 🗓️ 5 days working (2 rotational offs)
• 🌙 Voice: Rotational night shifts
• Chat: UK rotational shifts
• 🚫 Not for candidates pursuing regular education
• 🔄 Must be comfortable with 24/7 shifts
Interested candidates drop your resume : talentbridgejobs1@gmail.com
Contact HR Sana - 9235689877