Company: 24/7.ai
Location: Marathahalli, Bangalore
Process: International Voice – Best Buy (US Client)
Shift: Fixed Night Shift
Working Days: 5 Days a Week (2 Weekly Offs)
Transport: Complimentary Two-Way Cab Facility
24/7.ai is hiring dynamic and customer-focused professionals for the role of Customer Support Executive to support our prestigious client, Best Buy – a leading consumer electronics retailer in North America. This is an international voice process role that involves assisting customers via phone with queries, complaints, and support issues.
Handle inbound customer queries and provide effective solutions in a timely manner
Maintain a high level of customer satisfaction by delivering excellent service
Adhere to company policies and standard operating procedures
Document all customer interactions accurately
Meet performance metrics related to quality, efficiency, and customer experience
Educational Qualification: Minimum 12th Pass / Graduate in any discipline
Experience: Freshers and experienced candidates are welcome to apply
Language Proficiency: Excellent verbal communication skills in English (Mandatory)
Strong interpersonal skills and ability to handle customer interactions professionally
Problem-solving mindset with a focus on customer satisfaction
Up to ₹33,000 per month (based on experience and performance during the interview process)
Additional performance-based incentives available
HR Screening
Online Assessment
Versant Test (Minimum Cut-off Score: 60)
Final Operations Interview
Competitive salary package with attractive incentives
Complimentary two-way cab service for safe and convenient commute
Fixed 5-day work week with 2 weekly offs
Opportunity to work with a globally recognized brand – Best Buy
Continuous learning and career development opportunities
📞 Call or WhatsApp: +91 90356 69758
📲 Stay updated on job opportunities:
https://whatsapp.com/channel/0029VbAqCJMDjiOamymqzI2w
Timings: Walk in at your convenience – our HR team is available throughout the day.
Venue:
2nd Floor, Above Bata Store,
69 Coles Road, Cleveland Town,
Frazer Town, Bengaluru, Karnataka – 560005
Join 24/7.ai and be a part of a global customer experience leader – where your voice can make a difference.