We are looking for a Customer Support Executive to join our team. The candidate will be responsible for handling customer queries, providing solutions, and ensuring excellent service. This role requires effective communication, patience, and problem-solving skills.
Responsibilities:
Respond to customer inquiries via calls, emails, or chat.
Provide timely and accurate information to customers.
Resolve customer complaints efficiently and professionally.
Maintain records of customer interactions and transactions.
Collaborate with other teams to ensure customer satisfaction.
Skills & Qualifications:
Good communication skills in English and Hindi.
Basic computer knowledge.
Ability to handle multiple tasks simultaneously.
Friendly and customer-focused attitude.
Perks / Benefits:
Competitive salary and performance incentives.
Opportunity to work in a dynamic team.
Learning and growth opportunities wi
thin the company.