Proven work experience in an international contact centre environment (preferably USA) in making/receiving calls.
Experience working and delivering under strict timeline.
Should have neutral accent
Excellent communication skills (verbal and written).
An ability to handle sensitive and confidential information.
Agile and flexible with work schedule.
Experience working and navigation on multiple systems/tools.
Logical and analytical thought process.
Willing to work in any US shift (EST/CST/MST/PST).
Willing to work in rotational shifts and rotations week off as and when required
Details:-
Mode of Work: WFO
Interview process – Versant, CD and OPS Interview
Versant Threshold : 58 and above only
Salary:-4.8LPA
Location – Bangalore & Mumbai,Pune
Shift Timing – 06.30pm onwards to 06.30 am,9 hours working including weekends. Rotational off.2 way cab.