Job Profile - Tax Analyst (International Voice Process)
· Answering phones and explaining the product and services offered by the company.
· Contacting existing customers as well as prospective customers using scripts.
· Obtaining customer information and other relevant data.
· Asking questions to the customer and understanding their specifications.
· Resolving queries and issues related to the products and services.
· Taking and processing product orders in a professional manner.
· Suggesting solutions based on customer’s needs and requirements