We are looking for a International Call Center to join our team at Votiko Solutions Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20000 - ₹70000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 3 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the night shift.
· Candidates below 40 years of age preferred
· Must have your own laptop and broadband connection
· Open to 12th pass candidates with relevant BPO or telecalling experience
Perks and Benefits:
· Fixed monthly salary between ₹20,000 to ₹70,000 based on experience
· Extra incentives based on performance and results
· Work from home with a Monday to Friday schedule
· Weekends off for better work-life balance
· Supportive work environment and career growth opportunities
Apply Now:
Call or WhatsApp: 9558493605
Email your resume: hr@votiko.com